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Results

30%

growth in premium adoptions

5-10

minutes

saved per evaluation

80%

decrease in cancelled appointments

74%

decrease in no-shows

Our Navigators integrate seamlessly into your practice to bring you results in areas from your premium channel to operations. An analysis of our partner practices shows the value Navigate adds for the bottom line with more patients showing up as scheduled, efficient cataract evaluations, and premium conversions.

Achieve efficiency without sacrificing premium upgrades

The quality relationships built by Navigators produce valuable results for our partner practices. For one Navigate practice, their team successfully conserved time while their patients benefited from two-way educational conversations. These discussions led patients to better comprehend the benefits of premium lenses, causing an increase in the rate of premium conversions at that practice over two years.

Doctor helping a cataract patient through the education process
Navigator assisting a cataract patient via phone

The opportunity is already sitting in your waiting room

Across the average ophthalmology practice, only around 20% of cataract patients choose an advanced technology IOL, not because they can’t afford it, but because no one educated them before they arrived. Navigate not only saves practices time and reduces cancellations, but also increases advanced technology IOL adoption rates to improve margins from your existing patient flow.

What does Navigate actually do for a practice?

That is the question every surgeon and practice administrator asks before making a decision. See our 2026 Pre-Education Case Study to see how Navigate delivers real results in Surgical Capture and advanced technology IOL conversions.

Over eight months, Navigate analyzed outcomes across 11 surgeons at three ophthalmology practices who received Navigate pre-education support. Navigate provided significant improvements in decreasing cancellations and no-shows, while simultaneously increasing premium, ATIOL adoption among incoming patients.

Read the full case study to see exactly how it works and what it could mean for your practice.

doane

I can’t imagine going back to practicing without Navigate.

To say that Navigate Patient has helped my premium practice would be massively underselling their value. Since partnering with Navigate last year, I have seen an increase in my premium conversions while also reducing the time I spend educating each patient on their options.

Navigate has made my life so much easier. The patients come to their evaluation knowing which technology they want before I see them and I can feel confident that they were educated just as I would have done it. Our patients really appreciate the education calls and I can't imagine going back to practicing without Navigate.

John Doane, MD
Discover Vision Centers
heath lemley

I really enjoy the service.

I really enjoy the service. I feel it has really enhanced the patient experience and helped streamline my clinic discussions.
Heath Lemley, MD
Regional Eye Associates, Inc.
nav-testimonial-carter

I am saving nearly five minutes per evaluation when the patients are educated by Navigate.

The patients that Navigate educates before their appointment are aware of their options in advance and know what to expect every step of the way. Having Navigate connect with my patients before they come to see me helps to guide the discussion by focusing on what they are already interested in and spending less time on other options they have ruled out for their lifestyle.

In the first six months, we’ve seen a 10% increase in premium lens adoption, more than doubled our FLACS volume, and reduced our cancellations and no-shows by over 12%!

Stuart Carter, MD
OCLI Vision
Doctor taking a quiz on a tablet

How does your current patient education process stack up?

Are you ready to get started improving your patient education process? Take our quick quiz for an evaluation of your current process and to see where Navigate can help you fill in the gaps.